Apr 271 min118 - Mark Richards“Let’s don’t go look at other facilities. Let’s do it our way.” Mark Richards joins us to tell the story of the opening of WASATCH...
Mar 301 min117 - Vinsent Franke “I learn at the speed of pain.” Vinsent Franke joins us from West Valley Detox to share his story of being “struck sober.” He talks about...
Mar 251 minDo you know your authorized days?One of the main drivers of revenue in the behavioral health industry is the number of days authorized for care. We talk with many...
Mar 221 minWill your medical records pass a prepayment review?If you’re running a medical practice, how do you know if your clinicians are preparing their medical records accurately and thoroughly?...
Mar 211 min116 - Joe Landry“I couldn’t hear the message of surrender.” Joe Landry joins us to share his story of addiction, getting a place of surrender, and...
Mar 111 min115 - Jerry Gabbert “There is no place for fear when you are living in faith.” Jerry Gabbert joins us from Your Recovery Guide to share his story and share...
Mar 41 min114 - Gemma Andaya Gemma Andaya joins us from The Nestled in Las Vegas, Nevada. She is the Executive Director but is also a licensed clinician and has...
Feb 241 min113 - Karen RodriguezKaren Rodriguez joins us from the Harmony Foundation to talk about restoring hope to those in recovery, the importance of being ready for...
Jan 211 min112 - Gary Fisher “Any of us who get the opportunity to go through treatment are pretty privileged.” Gary Fisher joins us to talk about his career in...
Jan 191 min111 - Paulo Grayson “My parents did the best with what they had.” Paulo Grayson joins us from No Matter What Recovery in Los Angeles to talk about getting...
Jan 141 min110 - Caleb Cottle “Anxious kids have anxious parents.” Caleb Cottle joins us from Cascade Academy, a residential treatment center for adolescent girls...
Jan 111 minAre you a cog in your billing company's wheel?Many larger billing companies put you in a queue. If you have billing that needs to get done, your billing goes into a queue and the...
Jan 61 minIs your payer mix healthy?Do you want your practice to have a high volume of patients with steadier income and low reimbursement rates? Or do you want a lower...
Jan 41 minInsurance Contracts...I'm supposed to re-negotiate those?When was the last time you re-negotiated your insurance contracts? Never? You've got a lot going on. And no one really wants to deal...
Jan 41 min109 - Jay Redding “If we’re not changing, we’re not growing.” Jay Redding joins us to talk about active recovery, finding meaning and a sense of purpose...
Jan 31 min108 - Mattie Velasco “I’m fascinated by the human experience.” Mattie Velasco joins us from American Addiction Centers. She is a mother and a wife with a...
Dec 30, 20211 minIs your biller doing an account review with you?If you're using an in-house biller or not working with your third-party biller to find ways to improve your billing practices, you're...
Dec 28, 20211 minDo you know your number of authorized days?We did an account analysis for a prospective client. Their reimbursements were top tier. The coding looked really strong. But their...
Dec 23, 20211 min$250,000 In Lost RevenueWe have a client who left their biller because in a period of 5 months, they lost over $250,000 of payments due to mistakes made during...
Dec 23, 20211 min107 - Dennis Berry “It’s not what I do, it’s who I am.” Dennis Berry joins us to talk about addiction recovery, alcoholism and life mastery. He talks about...