“Let’s don’t go look at other facilities. Let’s do it our way.” Mark Richards joins us to tell the story of the opening of WASATCH...

“I learn at the speed of pain.” Vinsent Franke joins us from West Valley Detox to share his story of being “struck sober.” He talks about...

One of the main drivers of revenue in the behavioral health industry is the number of days authorized for care. We talk with many...

If you’re running a medical practice, how do you know if your clinicians are preparing their medical records accurately and thoroughly?...

“I couldn’t hear the message of surrender.” Joe Landry joins us to share his story of addiction, getting a place of surrender, and...

“There is no place for fear when you are living in faith.” Jerry Gabbert joins us from Your Recovery Guide to share his story and share...

Gemma Andaya joins us from The Nestled in Las Vegas, Nevada. She is the Executive Director but is also a licensed clinician and has...

Karen Rodriguez joins us from the Harmony Foundation to talk about restoring hope to those in recovery, the importance of being ready for...

“Any of us who get the opportunity to go through treatment are pretty privileged.” Gary Fisher joins us to talk about his career in...

“My parents did the best with what they had.” Paulo Grayson joins us from No Matter What Recovery in Los Angeles to talk about getting...

“Anxious kids have anxious parents.” Caleb Cottle joins us from Cascade Academy, a residential treatment center for adolescent girls...

Many larger billing companies put you in a queue. If you have billing that needs to get done, your billing goes into a queue and the...

Do you want your practice to have a high volume of patients with steadier income and low reimbursement rates? Or do you want a lower...

When was the last time you re-negotiated your insurance contracts? Never? You've got a lot going on. And no one really wants to deal...

“If we’re not changing, we’re not growing.” Jay Redding joins us to talk about active recovery, finding meaning and a sense of purpose...

“I’m fascinated by the human experience.” Mattie Velasco joins us from American Addiction Centers. She is a mother and a wife with a...

If you're using an in-house biller or not working with your third-party biller to find ways to improve your billing practices, you're...

We did an account analysis for a prospective client. Their reimbursements were top tier. The coding looked really strong. But their...

We have a client who left their biller because in a period of 5 months, they lost over $250,000 of payments due to mistakes made during...

“It’s not what I do, it’s who I am.” Dennis Berry joins us to talk about addiction recovery, alcoholism and life mastery. He talks about...