Oct 14, 20211 minYour in-house biller is doing too many things wrong!When we see practices billing in house, they usually have one, maybe two people who handle all aspects of billing: verifications,...
Oct 12, 20211 minHave you ever benchmarked your performance?We came from an industry where we shared and aggregated information with other companies in the industry. What this allowed us to do was...
Oct 12, 20211 min093 - Jared Ferguson “As I got further into my career, I began to truly realize how much baggage people carry.” Jared Ferguson joins us to talk about First...
Oct 12, 20211 min092 - Tate Sams “On paper, there is no reason why I should be an addict.” Tate Sams joins us from Blue Ridge Mountain Recovery to talk about not feeling...
Oct 7, 20211 minSaving money...At what cost?We've seen clients try to bring billing in-house to save money. We've also seen clients switch to other billing companies to save 1-2% on...
Oct 6, 20211 min091 - Zachary Ragan “There’s a difference between being a human being and a human doing.” Zachary Ragan joins us from Tulip Hill Recovery to talk about his...
Oct 5, 20211 min090 - Bethany OsgoodBethany Osgood is a retired fire fighter and EMT. She joins us today to talk about rural health care access and improving out communities...
Oct 5, 20211 min089 - Rachel Ausbern and Jenifer Oxford“The lack of gratitude is the biggest blessing blocker there is.” Rachel Ausbern and Jenifer Oxford join us to tell their stories of...
Oct 5, 20211 minCustom Reporting - The Stuff of DreamsWe've posted before about our dashboards - We kinda can't get enough of them. In addition to our dashboards, we can create custom reports...
Oct 4, 20211 min088 - Edward Bailey “What is your picture of a good life?” Care providers asked Edward Bailey this question in treatment and he has been pursuing that vision...
Oct 4, 20211 min087 - Michael Sprintz “Most doctors just don’t understand what they are dealing with.” Dr. Michael Sprintz joins us to share his journey from addiction to med...
Sep 29, 20211 min086 - Joe Difabio Joe Difabio joins us to talk about hitting rock bottom. He talks about the myriad of reasons why we start down the road of addiction, the...
Sep 29, 20211 minI'm Being Held Hostage By My BillerWe have a friend who runs a physical therapy clinic. He used an in-house biller. One day he said, "I just feel like I'm stuck with her. I...
Sep 28, 20211 minI'm a clinician, not a medical biller!It's always incredible how different we all are as people. Your strengths are usually not my strengths. And my strengths are not yours....
Sep 27, 20213 minInterview with Lena, Chief Financial Officer Mountain Peak RecoveryWhat’s your relationship like with Illuminate? Lena: Illuminate is my "go to." Every question that I have or I'm unsure of I can call and...
Sep 27, 20212 minInterview with Davey - Clinical Director, Mountain Peak RecoveryWhat is the toughest part about your role as Clinical Director? Davey: Documentation. No clinician likes to do documentation. I think...
Sep 27, 20211 min085 - Megan Cohen “My life is beautiful. The way I feel inside is beautiful.” We connected with Megan Cohen today to talk about her work in hope and...
Sep 27, 20211 min084 - Cody DavisCody Davis joins us to talk about the power of service and devoting your life to others. He talks about trafficking, incarceration,...
Sep 23, 20211 minThe Dreaded Contract Negotiation!The dreaded contract negotiation. If you're like most practices, you probably haven't re-negotiated contracted insurance rates in way too...
Sep 21, 20211 minGet your VOB's done right the first time!It is so critical to get the verification of benefits done right the first time. Especially if you're dealing with inpatient treatment....