Are you a cog in your billing company's wheel?
Many larger billing companies put you in a queue.
If you have billing that needs to get done, your billing goes into a queue and the billers just work down that queue. It's a very efficient way to bill - for the billing company. It's a very profitable way to bill - for the billing company.
Could we bill using this process? Yes.
Do we use this process? No.
We think it's more important for our clients to have a dedicated biller and a dedicated UR Specialist to handle our clients' accounts. You have one direct contact for your billing needs and one direct contact for your UR needs. You're not calling into a call-center atmosphere. The billers know your patients and their cases.
We find this to be a better process for our clients. And we want to do what's right for our clients even if it means sacrificing some profit. Because it's the right thing to do.